Our policies
What to expect before you book.
Booking and deposits
Book online or send us a text. We hold your time for you, and no deposit is needed to book. If a chair is open when you walk in, we will take you for what the time allows.
Canceling and running late
Please tell us at least 24 hours before your time if you need to cancel or move it. Up to ten minutes late is fine; after that we may shorten your service or move you to the next opening.
If you miss an appointment
A missed time leaves a chair empty for the day. After one, we ask you to confirm your next booking by text the day before. Call or text and we will find you a new time.
Children and companions
We do nails for clients 13 and older. Younger children are welcome to sit with a grown-up, and one guest may sit with you; the room is small and quiet.
Patch tests and allergies
Tell us if you have reacted to a nail product, or if you have a cut, a rash or an infection on your hands. We may ask you to see your doctor first, and will gladly rebook you. Gel and builder gel are cured under a lamp, so tell us if you have reacted to either before.
Redos and refunds
Tell us within a week and we will look at it with you. If your nails were done elsewhere, book removal first, and please do not pull off gel or an overlay yourself.
Tipping
Tips are welcome and never expected. You can leave one at the front table or when you book, and it goes to the technician who did your nails.
Before your visit
Arrive a few minutes early, with clean, bare nails if you can. Bring a photo of a soft color you like, and tell us when you book if you wear gel or an overlay from elsewhere so we can set aside time to take it off.
Ready to choose a time?
Book online, or text us if you would rather ask first.